
Client Relationship Manager
5 days ago
Main Responsibilities:
Identify and develop strategies to retain clients who are likely to become bad debt or zero balance accounts.
Conduct regular reviews of client accounts to evaluate their demands and usage, determine types of services/products and prices/fees that meet their needs and the organization's objectives.
Build strong relationships with loyal clients and ask for their feedback to enhance service quality.
Ensure client demands are met and conduct assessments of clients' credibility.
Key Skills and Qualifications:
Excellent communication and interpersonal skills.
Able to analyze complex situations and find solutions.
Familiarity with market trends and competitor analysis.
Ability to work in a fast-paced environment.
Benefits:
Opportunity to work in a challenging and rewarding role.
Chance to develop and enhance relationship-building skills.
Collaborative and supportive work environment.
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