Collections Specialist

3 days ago


Lahore, Punjab, Pakistan Master Trading Corporation Full time
Job Summary

Maintaining strong relationships with customers is a key aspect of this role as a Recovery Officer at Master Trading Corporation, Pakistan. The position involves daily interactions with clients to remind them of upcoming payments and overdue amounts.

The ideal candidate will possess excellent communication skills and be able to effectively negotiate payment plans and resolve any queries or concerns raised by customers.

A strong focus on customer satisfaction is essential in this position, along with the ability to maintain accurate records and ensure seamless coordination with Account Receivable staff.

  • Contacting customers via calls, emails, SMS, and WhatsApp messages to remind them of payments and address any issues.
  • Providing project updates to customers and responding to their inquiries in a timely and professional manner.
  • Sending cancellation notices to defaulting customers and ensuring they are aware of their obligations.
  • Closely collaborating with Account Receivable staff to ensure prompt booking of received and receivable amounts.


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