Technical Help Desk Specialist

1 week ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

We are looking for a skilled and detail-oriented Technical Support Specialist to join our team. As a key member of our Data Services team, you will be responsible for providing exceptional customer support and technical assistance to our clients.

Key Responsibilities
  • Customer Support & Issue Resolution
  • Technical Troubleshooting & Escalation
  • Administrative Tasks & Reporting

Requirements:

  • Strong Communication & Interpersonal Skills
  • Analytical & Problem-Solving Abilities
  • Proficiency in CRM Platforms & Customer Support Tools

Preferred Qualifications:

  • Bachelor's Degree in Computer Science or Relevant Field
  • Experience in Customer Service or Administrative Support Role
  • Knowledge of API Concepts & Practical Experience

Work Schedule:

  • 6 PM to 3 AM Pakistan Time (9 AM to 6 PM Eastern Standard Time)
  • Flexible to Work Occasional Evenings & Weekends

Why Work with Us:

  • Competitive Salary & Benefits Package

  • Ongoing Professional Development Opportunities

  • Collaborative & Dynamic Work Environment

Our Commitment to Diversity:

  • Dedicated HR Team for Special Needs Accommodations
  • Efforts to Foster a Culture of Respect & Inclusion

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