Digital Engagement Specialist

6 days ago


Wah Cantonment, Pakistan beBee Careers Full time

Job Title: Digital Engagement Specialist

Description:

We are seeking a skilled Digital Engagement Specialist to manage our online presence and engage with our audience. The ideal candidate will create compelling content, grow brand awareness, drive engagement, and provide exceptional customer support.

Responsibilities:

  1. Develop Social Media Strategies: Create and execute social media strategies across platforms (Facebook, Instagram, TikTok, LinkedIn) to achieve business goals.
  2. Create Engaging Content: Design and produce high-quality content (text, images, videos) that aligns with brand identity and resonates with our audience.
  3. Monitor Performance: Track key metrics (engagement, reach, website traffic) and optimize social media strategies to improve results.
  4. Customer Support: Respond promptly and professionally to social media comments, messages, and calls, ensuring excellent customer service.
  5. Stay Up-to-Date: Stay current with online trends and best practices to enhance engagement and improve digital presence.

Qualifications:

  1. Experience: 2+ years of experience in social media management and customer service.
  2. Skills: Strong content creation, analytics, and reporting skills, as well as excellent written and verbal communication skills.
  3. Collaboration: Ability to work independently and collaboratively as part of a team.
  4. Technical Skills: Proficiency in Microsoft Office and social media management tools.
  5. Passion for Digital Engagement: A genuine passion for social media and digital engagement is essential.

What We Offer:

  • Full-time Employment: This role offers full-time employment with opportunities for growth and professional development.
  • Marketing and Sales: As a Digital Engagement Specialist, you will be working closely with the marketing and sales teams to achieve business goals.

Seniority Level: Entry-level candidates are encouraged to apply for this exciting opportunity.



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