
Senior Retail Operations Manager
6 days ago
Job Description:
- We are seeking an experienced Retail Operations Director to join our team. The successful candidate will be responsible for developing and implementing strategies to improve sales and customer satisfaction across all retail outlets.
- The ideal candidate will have excellent leadership and analytical skills, as well as the ability to communicate effectively with stakeholders.
Key Responsibilities:
- Develop yearly sales plans by analyzing sales data and forecasting trends.
- Lead a team of retail operations managers to achieve monthly sales targets.
- Ensure quality customer service by reducing dissatisfaction incidents and arranging mystery shopping.
- Monitor inventory levels and ensure that stock is ordered in a timely manner to avoid over or under stocking.
Required Skills and Qualifications:
- Minimum 8 years of experience in retail operations management.
- Proven track record of improving sales and customer satisfaction.
- Excellent leadership and analytical skills.
- Ability to communicate effectively with stakeholders.
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