
Customer Support and Administrative Professional
7 days ago
This role involves providing support to our customers through various means, including email, phone calls, and in-person interactions. The ideal candidate will be able to effectively communicate with customers, resolve their queries, and provide solutions to their problems.
The selected individual will also be responsible for managing and organizing files and documents, both physical and digital. They will need to maintain accurate records, update databases, and perform other administrative tasks as required.
- Key Responsibilities:
- Support customer service operations by answering phone calls, responding to emails, and resolving customer complaints.
- Organize and maintain accurate records of customer interactions, including emails, phone calls, and in-person meetings.
- Assist in the management of projects and day-to-day tasks, as assigned by management.
- Perform other duties as required to support the smooth operation of the business.
Benefits of this role include:
- A competitive salary and benefits package.
- Opportunities for growth and professional development.
- A supportive work environment that encourages teamwork and collaboration.
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