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Operational Performance Analyst for Surgical Services

3 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time

Perioperative care and surgical facilities are provided by the Department of Anaesthesia at Aga Khan University Hospital, catering to all surgical procedures.

The department comprises anesthesiologists, qualified nurses, and trained surgical and anesthesia technicians.

Key Responsibilities
  • Maintain and develop reports on performance indicators, statistical analysis, and performance reports area-wise.
  • Meet consultants to ensure their satisfaction and provide timely feedback about issues to the Business Manager or designee.
  • Closely coordinate with support services and work with the Business Manager to maintain patient satisfaction and service standards.
  • Enter patient billing daily and resolve pending billing.
  • Identify training needs for administrative staff.
  • Assist the Assistant Manager in completing tasks efficiently.
  • Conduct studies of indicators by collecting data and making recommendations.
  • Identify inter-departmental gaps in Operating Room/Recovery Room/Surgical Department/Central Sterilization Supply Department and work to improve patient flow.
Requirements

To be successful, you should have:

  • A Bachelor's degree or Master's degree in a related field.
  • 3-5 years of experience in a similar role, preferably in an Operating Room.
  • Ability to work effectively in teams and independently under pressure.
  • Knowledge of MS Excel and PowerPoint.
About the Role

This is a unique opportunity to contribute to the delivery of high-quality care in a dynamic environment.

How to Apply

Please submit your detailed CV via email to human.resources@aku.edu and mark the subject with position number. Only shortlisted candidates will be notified, and comprehensive employment reference checks will be conducted.