Senior IT Infrastructure Manager

1 week ago

Karachi, Sindh, Pakistan beBee Careers Full time
Job Title:

Senior IT Infrastructure Manager

Job Description:
  • Network Administration:
    • Design, implement, and maintain company-wide network infrastructures.
    • Manage active directory administration and new account setups.
    • Monitor network communication and ensure smooth performance.
    • Establish and maintain support for firewall and network systems.
    • Run system performance reports for the team and wider organization.
    • Monitor, maintain, and ensure the security of database systems.
  • Security Management:
    • Ensure systems are secure, protected from breaches, and free of viruses.
    • Develop and maintain all cybersecurity protocols.
    • Risk mitigation planning.
    • Monitor and maintain logs of all system activities, including browsing and file sharing.
    • Implement controls to limit port usage and data transfer outside of the organization, such as disabling USB ports and restricting access to file-sharing sites.
  • User and Credential Management:
    • Oversee and manage staff and user credentials and frameworks.
    • Implement and oversee access controls to maintain data integrity and security.
  • Troubleshooting and Support:
    • Resolve hardware and software issues in a timely manner.
    • Offer technical support to employees across various departments.
    • Maintain a detailed and organized log of all IT issues and resolutions.
  • Hardware and Infrastructure Maintenance:
    • Ensure the upkeep of internal infrastructure, including desktop computers, laptops, servers, routers, switches, firewalls, printers, phones, and other related equipment.
    • Regularly support and update internet, intranet, LANs, WANs, and network segments.
  • Team Development and Training:
    • Supervise and mentor junior IT staff.
    • Create a training curriculum for new hires and existing staff.
    • Stay updated with the latest IT trends.
    • Build an internal wiki with technical documentation, manuals and IT policies.
  • Flexibility:
    • Must be available outside of regular working hours to address downtime or critical scenarios.

Requirements:

  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Certifications like CCNA/CCNP, MCSE, CISSP, CISM will be a plus.

Experience:

  • Minimum of 3-5 years of experience in system administration, with a proven record in managing large networks.
  • Prior experience in building or significantly scaling an IT department is a must.

Skills:

  • Proficient in various networking protocols, firewall management, and security protocols.
  • Strong understanding of various operating systems (e.g., Linux, Windows, macOS).
  • Familiarity with cloud platforms and services (Microsoft Azure etc).
  • Excellent problem-solving skills and a hands-on approach to troubleshooting.

Personal Qualities:

  • Strong leadership and team management skills.
  • Exceptional communication skills, both written and verbal.
  • Ability to multitask, prioritize, and work under pressure.
  • Forward-thinking, with the ability to foresee potential IT challenges and proactively address them.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Medical health insurance coverage.
  • Employees Old-age benefits coverage.
  • Flexible work hours and remote work options.
  • Professional learning and development support.
  • Generous vacation and paid time off.
  • Employee assistance programs for mental health.
  • Company-sponsored events and team-building activities.
  • Diverse, professional and inclusive work environment.
  • Opportunities for career growth.
  • Cutting-edge technology and tools.
  • Family-friendly policies, including parental leave.
  • Commuter benefits or transportation assistance.
  • Social responsibility and community involvement programs.

Work Schedule:

  • Full-time, Onsite.
  • Monday to Friday 10am- 6pm.

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