E-Commerce Operations Manager

3 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Overview

We are seeking an experienced E-commerce Specialist to manage our East Coast dropshipping and third-party logistics (3PL) operations.

Key Responsibilities:
  1. End-to-End Operations Management: Ensure timely order fulfillment, accurate inventory levels, and seamless delivery.
  2. Supplier and Logistics Partner Collaboration: Optimize shipping routes, reduce transit times, and minimize shipping costs.
  3. Inventory Management: Manage stock replenishment to prevent stockouts and backorders.
  4. Performance Analysis: Monitor key performance indicators (KPIs) related to order fulfillment, shipping efficiency, and customer satisfaction.
  5. Warehouse Efficiency: Implement strategies to improve warehouse layout, automation technologies, and workflows.
  6. Cross-Functional Collaboration: Work with the marketing team on promotional campaigns, product launches, and seasonal sales events.
  7. Industry Staying Current: Stay updated on industry trends, regulatory requirements, and best practices in dropshipping, 3PL, and e-commerce logistics.
  8. Reporting and Customer Support: Provide timely and accurate reporting and respond to customer inquiries and resolve shipping-related issues.
Requirements:
  1. Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.
  2. Proven experience (2 years) in e-commerce operations, dropshipping, and third-party logistics, preferably within the East Coast region.
  3. Strong understanding of supply chain principles, inventory management, and order fulfillment processes.
  4. Proficiency in e-commerce platforms such as Shopify, WooCommerce, or Magento.
  5. Excellent analytical skills with the ability to interpret data and make data-driven decisions.


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