IT Infrastructure Support Specialist

1 day ago


Karachi, Sindh, Pakistan Rayyanco Business Systems Full time
Job Description

Rayyanco Business Systems is seeking an IT Infrastructure Support Specialist to join our team. The ideal candidate will have a strong background in networking, system administration, and security.

Main Responsibilities:

  • Network Support & Administration:
    • Monitor and troubleshoot network connectivity issues.
    • Configure and maintain network devices such as routers, switches, firewalls, and access points.
    • Implement and manage VPNs, VLANs, and network security protocols.
    • Optimize network performance and ensure high availability.
  • System Administration & Maintenance:
    • Install, configure, and maintain Windows/Linux servers, workstations, and cloud-based systems.
    • Perform routine system updates, patch management, and backups.
    • Manage Active Directory, DNS, DHCP, and other IT infrastructure services.
    • Ensure system security and compliance with IT policies and best practices.
  • Security & Compliance:
    • Implement and maintain firewall policies, antivirus solutions, and intrusion detection systems.
    • Conduct regular security audits and vulnerability assessments.
    • Ensure compliance with company policies and industry regulations.
    • Assist in disaster recovery planning and business continuity strategies.
  • Technical Support & Documentation:
    • Provide technical support to end-users for hardware, software, and network issues.
    • Maintain detailed IT documentation, network diagrams, and incident reports.
    • Train employees on best practices for system usage and security awareness.

Requirements:

  • Bachelor's degree in Computer Science, IT, or a related field.
  • Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VPNs, and Firewalls.
  • Experience with Windows Server, Linux, Active Directory, and cloud platforms (AWS/Azure).
  • Hands-on experience with virtualization technologies (VMware, Hyper-V).
  • Strong analytical, troubleshooting, and communication skills.


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