
IT Infrastructure Support Specialist
1 day ago
Rayyanco Business Systems is seeking an IT Infrastructure Support Specialist to join our team. The ideal candidate will have a strong background in networking, system administration, and security.
Main Responsibilities:
- Network Support & Administration:
- Monitor and troubleshoot network connectivity issues.
- Configure and maintain network devices such as routers, switches, firewalls, and access points.
- Implement and manage VPNs, VLANs, and network security protocols.
- Optimize network performance and ensure high availability.
- System Administration & Maintenance:
- Install, configure, and maintain Windows/Linux servers, workstations, and cloud-based systems.
- Perform routine system updates, patch management, and backups.
- Manage Active Directory, DNS, DHCP, and other IT infrastructure services.
- Ensure system security and compliance with IT policies and best practices.
- Security & Compliance:
- Implement and maintain firewall policies, antivirus solutions, and intrusion detection systems.
- Conduct regular security audits and vulnerability assessments.
- Ensure compliance with company policies and industry regulations.
- Assist in disaster recovery planning and business continuity strategies.
- Technical Support & Documentation:
- Provide technical support to end-users for hardware, software, and network issues.
- Maintain detailed IT documentation, network diagrams, and incident reports.
- Train employees on best practices for system usage and security awareness.
Requirements:
- Bachelor's degree in Computer Science, IT, or a related field.
- Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VPNs, and Firewalls.
- Experience with Windows Server, Linux, Active Directory, and cloud platforms (AWS/Azure).
- Hands-on experience with virtualization technologies (VMware, Hyper-V).
- Strong analytical, troubleshooting, and communication skills.
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