Systems and Process Lead

2 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

**Job Description:**

We are seeking an experienced Assistant Manager to join our team. This role will be responsible for managing process automation, designing and implementing new processes, gathering business requirements, and supporting systems development across the commercial division.

About the Role:
  • This is a critical leadership position that requires strong project management skills, analytical thinking, and excellent communication skills.
  • The successful candidate will lead multiple and complex system and process-related projects, act as a liaison between business and technology teams, and contribute to product planning and roadmaps.
  • They will also manage development bandwidth, ensure proper prioritization and timely delivery of solutions, and coordinate with cross-functional teams on major releases and initiatives.
Your Key Responsibilities:
  • Monitor project progress and plan upcoming activities.
  • Manage stakeholder alignment and build productive relationships.
  • Prepare and deliver presentations to ensure project visibility across the organization.
  • Coordinate with Commercial, Finance, and Technology stakeholders.
  • Work closely with internal and external stakeholders to achieve project goals.
  • SUPPORT issue resolution with a solution-oriented approach.
  • Promote innovation and cultivate a creative team culture.
  • Participate in management and cross-functional team meetings.
  • Drive agile/traditional practices and continuous improvement.
What We're Looking For:
  • Minimum 4 years of relevant experience in Channel Planning, Product Development, or as a Business Analyst in the telecom industry.
  • Strong grasp of traditional and agile project management methodologies.
  • Solid understanding of BSS (Business Support Systems), including distribution management systems, CRM, VAS, billing, and recharge systems.
  • Excellent leadership, analytical, communication, and negotiation skills.
  • Strong command of written and spoken English.
  • Ability to work independently and handle pressure effectively.
  • Ability to engage and communicate with all levels of stakeholders, including senior management.
Why You'll Love This Role:
  • Opportunities for growth and professional development within the commercial division.
  • Rotation into other functional areas and progression into higher management positions.
About Our Culture:

We value curiosity and innovation, encouraging hands-on experiences and continuous growth. Our culture is built on four guiding behaviors: Always Explore, Create Together, Keep Promises, and Be Respectful.



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