Call Center Quality Assurance Manager
1 day ago
Transpotech Services is a leading provider of luxury transportation solutions. Founded in 1995, the company has grown into one of the largest and most respected companies in the industry.
Job DescriptionWe are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for monitoring customer support interactions, evaluating performance metrics, and providing feedback to agents. Your goal will be to ensure that our customers receive exceptional service and that our processes are optimized for efficiency and effectiveness.
You will work closely with our training team to identify areas for improvement and develop strategies to enhance customer satisfaction. You will also maintain detailed records of evaluation scores and performance trends, and prepare regular reports for management.
This is a mid-senior level position, requiring strong analytical and problem-solving skills, excellent written and verbal communication skills, and the ability to empathize with both customers and support agents.
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Quality Assurance Manager
14 hours ago
Lahore, Punjab, Pakistan ServiceMaster Quality Cleaning by Weibye Full timeAbout UsServiceMaster Quality Cleaning by Weibye is a leading provider of cleaning services. We pride ourselves on maintaining high standards of quality in our operations. To achieve this goal, we are seeking a Quality Assurance Manager who will oversee all aspects of quality control and implementation of quality protocols.Responsibilities include:Ensuring...
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Senior Quality Assurance Specialist
14 hours ago
Lahore, Punjab, Pakistan ServiceMaster Quality Cleaning by Weibye Full timeJob OverviewWe are seeking a Senior Quality Assurance Specialist to ensure that our manufacturing processes meet quality standards and regulatory requirements. The ideal candidate will monitor production quality, conduct inspections, and implement quality control measures to maintain high standards in our snack manufacturing operations.Key...
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Call Center Quality Specialist
14 hours ago
Lahore, Punjab, Pakistan PakWheels Full timeCompany OverviewPakWheels aims to deliver exceptional customer service by upholding high standards of professionalism.Job DescriptionListen attentively to recorded calls to pinpoint areas where agents can improve.Offer actionable feedback and effective coaching to agents.Maintain solid understanding of customer service principles and best practices within a...
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Call Center Operations Supervisor
1 day ago
Lahore, Punjab, Pakistan Excel Solutions (Pvt.) Ltd. Full timeJob Title: Call Center Operations SupervisorWe are seeking a highly skilled and experienced Call Center Operations Supervisor to join our team at Excel Solutions (Pvt.) Ltd.Key Responsibilities:Oversee the daily operations of the call center, ensuring that all calls are handled efficiently and effectively.Manage and lead a team of call center agents,...
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Call Center Manager Position Available
3 days ago
Lahore, Punjab, Pakistan ZNZ Communications Full timeJob DescriptionWe are seeking a highly motivated and experienced individual to fill the position of Call Center Manager at ZNZ Communications.The successful candidate will be responsible for managing a team of customer service representatives, ensuring that they deliver exceptional service and support to our clients. Key responsibilities include:Team...
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Quality Assurance Manager
1 day ago
Lahore, Punjab, Pakistan 4B Group Full timeJob DescriptionAbout the Role:We are seeking a highly skilled and experienced Quality Assurance Manager to join our team at 4B Group. The successful candidate will be responsible for ensuring the highest standards of quality in all aspects of our operations.Key Responsibilities:Develop and implement quality plans to ensure compliance with regulatory...
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Senior Call Center Team Lead
3 days ago
Lahore, Punjab, Pakistan ZNZ Communications Full timeJob OverviewZNZ Communications, a reputable organization in Pakistan, is seeking an experienced and skilled professional to fill the role of Senior Call Center Team Lead.The ideal candidate will possess strong leadership and communication skills, with a minimum of 2 years of experience in a call center environment. They should be able to manage and supervise...
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Experienced Call Center Supervisor Wanted
3 days ago
Lahore, Punjab, Pakistan ZNZ Communications Full timeCustomer Service Leadership OpportunityZNZ Communications, a leading organization in Pakistan, is seeking an experienced and skilled professional to fill the role of Call Center Supervisor.The successful candidate will be responsible for managing a team of customer service representatives, ensuring that they deliver exceptional service and support to our...
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Quality Assurance Manager
14 hours ago
Lahore, Punjab, Pakistan DWP Group Pakistan Full timeJob DescriptionAn ideal candidate should possess a minimum of 10 years of experience in Quality Assurance within Electronics/Electrical/Mechanical based manufacturing organizations, ensuring the highest standards of quality.The successful candidate will have extensive knowledge of quality test procedures for Home Appliances (AV & HV Products) and will be...
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Senior Quality Assurance Manager
14 hours ago
Lahore, Punjab, Pakistan Stallion Pharmaceuticals Full timeJob Overview: We are seeking a highly experienced Senior Quality Assurance Manager to oversee the coordination, execution, and monitoring of quality assurance activities at Stallion Pharmaceuticals. This role requires strong leadership and analytical skills to ensure compliance with regulatory standards.Responsibilities:Maintain process control by monitoring...
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Senior Quality Assurance Manager
3 days ago
Lahore, Punjab, Pakistan Centric Brands Inc. Full timeJob DescriptionWe are seeking a highly skilled Quality Assurance Manager to join our team at Centric Brands Inc.The ideal candidate will have a strong background in quality assurance, with experience in the textile industry. They will be responsible for ensuring that all products meet the highest standards of quality, safety, and reliability.Responsibilities...
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Quality Assurance Manager
14 hours ago
Lahore, Punjab, Pakistan PakWheels Full timeJob OverviewPakWheels is seeking a dedicated and detail-oriented Quality Assurance Executive to join our Customer Support team.
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Quality Control Expert
14 hours ago
Lahore, Punjab, Pakistan ServiceMaster Quality Cleaning by Weibye Full timeQuality Matters!We take pride in maintaining high standards of quality at ServiceMaster Quality Cleaning by Weibye. As a result, we are seeking a Quality Control Expert to ensure that our manufacturing processes meet quality standards and regulatory requirements. In this role, you will be responsible for:Conducting regular inspections of raw materials and...
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Quality Assurance Professional
14 hours ago
Lahore, Punjab, Pakistan Mizo Studio Full time**Join Mizo Studio as a Quality Assurance Specialist!We are seeking a highly skilled and experienced Quality Assurance professional to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software products by designing, executing, and reporting on test cases.**Responsibilities:Test Planning and Execution:...
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Quality Assurance Director
14 hours ago
Lahore, Punjab, Pakistan DWP Group Pakistan Full timeBenefitsAt DWP Group Pakistan, we offer a comprehensive benefits package to our employees, including competitive salaries, opportunities for professional growth and development, and a dynamic work environment.Job OverviewAs a Quality Assurance Director at DWP Group Pakistan, you will be responsible for leading our QA team and developing and implementing...
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Customer Service Manager
1 day ago
Lahore, Punjab, Pakistan Excel Solutions (Pvt.) Ltd. Full timeJob DescriptionJob SummaryThe Customer Service Manager - Call Center is responsible for leading a team of customer service representatives to deliver exceptional customer experiences.Key Responsibilities:Develop and implement customer service strategies to meet business objectives.Lead a team of customer service representatives, providing coaching and...
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Quality Assurance Director
14 hours ago
Lahore, Punjab, Pakistan Sunconnect Full timeJob DescriptionAs a key member of the Sunconnect team, the Quality Assurance Lead will be responsible for leading and managing the QA team. The ideal candidate will have a strong understanding of software development life cycle (SDLC) and testing methodologies.Key Responsibilities:Team Leadership: Lead and mentor the QA team, providing guidance, support, and...
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Quality Assurance Professional
3 days ago
Lahore, Punjab, Pakistan StudyWise Full timeJob OverviewStudyWise is seeking a highly skilled Quality Assurance Professional to play a critical role in maintaining and enhancing the organization's quality standards across various processes.This individual will be responsible for developing and implementing quality assurance protocols, monitoring compliance, and providing actionable insights to enhance...
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Quality Assurance Specialist
1 day ago
Lahore, Punjab, Pakistan Aitomation Pvt Ltd Full timeJoin Our Team as Quality Assurance SpecialistWe are seeking a skilled Quality Assurance Specialist to collaborate with our development team.The ideal candidate should have:At least 3 years of experience in software quality assurance.Excellent communication and interpersonal skills.Key Responsibilities:Reviewing requirements, specifications, and technical...
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Quality Assurance Expert
3 days ago
Lahore, Punjab, Pakistan E2Eworx Full timeOur StoryE2Eworx is a leading IT company serving global clients from diverse backgrounds.Job PositionWe are hiring a Quality Assurance Expert with 1 to 2 years of experience in software quality assurance.The ideal candidate will possess excellent analytical skills and the ability to solve complex problems.Effective communication and leadership skills are...