Customer Support Team Lead

2 days ago


Saddar Town, Pakistan beBee Careers Full time

Job Title: Customer Support Team Lead

\

The role of a Customer Support Team Lead involves ensuring that customer inquiries are handled efficiently and effectively. Key responsibilities include answering customer questions, scheduling appointments as per client requirements, coordinating responses to client complaints via email, and maintaining daily reports of sales and performance.

\

The ideal candidate should have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. They should also be able to handle multiple tasks simultaneously and meet or exceed monthly, quarterly, and annual customer support team goals.

\

Required Skills and Qualifications:

\
  • Fluency in written and spoken English\
  • Able to understand and follow procedures and advice from clients\
\

Benefits:

\

Working in a professional environment with a professional attitude is essential for this role. The successful candidate must be committed to their work and able to handle the workload.



  • Saddar Town, Pakistan beBee Careers Full time

    Sales and Customer Support ManagerAs a Sales and Customer Support Manager, you will lead the CSR team. Your key responsibilities include:Providing sales guidance and techniques to the team.Ensuring effective customer interactions.Generating reports to optimize team performance.Designing training programs to enhance customer support skills.RequirementsTo...


  • Saddar Town, Pakistan beBee Careers Full time

    Sales and Customer Support PositionThis role involves:Guiding sales representatives on sales techniques.Handling customer inquiries and providing solutions.Maintaining accurate sales reports.Jobs Specifications:Bachelor's degree in Sales and Marketing or related field.Fluency in English language.Proficient in MS Office applications.Possesses leadership...


  • Saddar Town, Pakistan beBee Careers Full time

    Job SummaryAs a Customer Service Lead, you will be responsible for managing a team of customer service representatives, providing guidance and support to ensure excellent customer satisfaction.Responsibilities:Manage a team of customer service representativesProvide guidance and support to team membersDevelop and implement customer service strategiesMaintain...


  • Saddar Town, Pakistan beBee Careers Full time

    Job Description:We are looking for a talented and team-oriented individual to join our night shift support team. As a Customer Services Coordinator, you will be responsible for supporting our international customers.Key Responsibilities:Provide exceptional customer service and support via various communication channels.Work closely with cross-functional...


  • Saddar Town, Pakistan beBee Careers Full time

    International Customer Support RoleThis is an exciting opportunity to join our international customer support team as a Customer Service Representative. In this role, you will be working closely with customers from around the world to resolve their issues and concerns.Key Responsibilities:Handle customer inquiries and complaints in a professional...

  • Sales Team Lead

    4 days ago


    Saddar Town, Pakistan beBee Careers Full time

    Sales Team LeadKey Responsibilities:Drive sales performance through lead generation and strategic partnerships.Develop and implement marketing initiatives to support business growth.Collaborate with cross-functional teams to achieve departmental objectives.Analyze team performance and provide actionable feedback to ensure targets are met.Conduct client...


  • Saddar Town, Pakistan beBee Careers Full time

    This is a crucial role that supports business growth by developing strong relationships with customers, identifying new sales opportunities, and contributing to effective lead generation strategies.Responsibilities:Understand the services offered by your organization, competitors, unique selling points, and target market to make informed decisions and...


  • Saddar Town, Pakistan beBee Careers Full time

    Take Your WordPress Skills to the Next LevelJob Brief:We are looking for an exceptional and experienced WordPress Developer to join our team and take on a leadership role.Main Duties:Developing custom WordPress plugins and themes.Working with premium plugins such as Gravity Forms and Woothemes.Advanced knowledge of WooCommerce and its customization...

  • Team Lead

    3 weeks ago


    Saddar Town, Pakistan Quntech Pvt Ltd. Full time

    Team Lead / Sr. Software Engineer Quntech Pvt Ltd., Pakistan Responsible for all stages and types of IT initiatives for the business from proposal and requirements definition to project planning and implementation. A major part of this position is to provide a proactive interface between the internal customers and the technical/programming staff to ensure...

  • IT Team Lead

    4 days ago


    Saddar Town, Pakistan beBee Careers Full time

    Senior IT LeaderWe seek a highly experienced professional with a Master's degree in Information Technology to lead our technology team.Key ResponsibilitiesCollaborate with senior management to drive technology strategy, prioritize developments, and identify opportunities to enhance systems.Oversight of all technology-related projects, including software...