Customer Service Lead

We are looking for a Customer Services Lead for our chemical industry client based in Karachi.Requirements:Graduation, preferably in business and/or supply chain.4 to 5 years of relevant experience.Experience in customer service, supply chain, sales, and managing a team of about 8 Customer Service Officers (CSOs) for at least a year preferred.Provide...

Job SummaryWe are seeking a dedicated and experienced Customer Service Manager to head our customer service department.The ideal candidate will have previous experience in handling customer service departments in restaurants or hotels.Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction.Ensure utmost customer satisfaction...

We are seeking a skilled Customer Service Manager to lead our inbound call center team. As a key member of our organization, you will be responsible for managing inbound campaigns and ensuring effective communication with clients.The ideal candidate will have at least 5 years of working experience in inbound and at least 3 years of working experience in a...

Service Excellence LeadThis is an exciting opportunity for a Service Excellence Lead to join our team and drive excellence in customer service delivery.You will be responsible for developing and implementing strategies to improve customer satisfaction and ensuring that our customers receive exceptional service.Key Performance IndicatorsMeasure and report on...

Job OverviewWe are seeking a highly skilled Customer Services Lead to oversee the customer service team, ensuring exceptional customer experiences and driving business growth.Responsibilities:Foster a customer-focused culture within the team, providing coaching and guidance to ensure seamless order management processes.Develop individual training plans for...

Customer Service Specialists / Call Center For Booking & Retention AgentsI'm looking forward to connect with Customer Service Specialists/Call Center Agents/ Booking & Retention agents with 1 - 2 years of International experience in Customer Services Department with excellent communication skills.Salary Starting from 50K up to 70K, commensurate with...

Job Title: Customer Service ManagerA leading vehicle tracking company requires a skilled professional to manage customer relationships and provide exceptional support.Key Responsibilities:Ensure timely and effective resolution of customer inquiries and concerns.Develop and maintain strong relationships with customers through consistent and empathetic...

Job Summary:We are seeking a highly skilled Telesales Executive to join our team. As a Telesales Executive, you will be responsible for generating new business leads, providing exceptional customer service, and meeting sales targets.Responsibilities:Develop and implement effective sales strategies to meet and exceed sales targets.Build and maintain strong...

Ensuring customer satisfaction is a key responsibility of this role. Customer service managers may work at various levels within an organisation, from head office to the front end of the business.Key ResponsibilitiesDeveloping and implementing customer service policies;Managing teams of customer services staff;Handling face-to-face enquiries from...

Join E-Square's dynamic team as a Lead Trainer. We provide comprehensive training solutions to telecom operators and require a skilled trainer to lead our call center training initiatives.About the RoleDevelop and deliver effective training programs for call center staffCollaborate with subject matter experts to create engaging contentConduct regular...