Platform Configuration Manager

7 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

The ideal candidate for this role will have experience in configuring and optimizing customer service platforms, creating and maintaining detailed setup tutorials and SOPs, and auditing and optimizing platforms for peak performance. They will also have strong research and analytical skills, as well as excellent communication skills.

  • Responsibilities will include working alongside a dynamic team of professionals, taking charge of setting up and implementing customer service platforms, and providing support to Onboarding Specialists with platform-related queries.
  • Qualifications include 3+ years of experience in Customer Service, preferably with an IT or Computer Science background, proficiency in Excel or Google Sheets, and familiarity with eCommerce tools.


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