
Travel Fare Expert
1 day ago
We are seeking a highly skilled professional to excel in the realm of travel fare management.
About the Role:The ideal candidate will possess extensive hands-on experience in ticketing and fare construction within the travel industry. Proficiency in Sabre, Bargain Finder, and other relevant software applications is essential for success in this position.
Main Responsibilities:- Create new flight bookings on Sabre and other booking systems, such as airline portals like NDC and consolidators, utilizing hands-on experience and adaptability to diverse platforms.
- Employ expert geographical knowledge to identify cost-effective airfares and leverage tools like Bargain Finder for optimal results.
- Execute manual reissues and manage refund procedures with precision, ensuring compliance with airline policies and industry standards.
- Provide exceptional customer support via online chat, demonstrating timely and accurate communication skills.
- Proactively manage queues, liaise with airlines, and coordinate schedule changes to optimize travel arrangements for clients.
- Navigate between different Passenger Name Record (PNR) Control Centers (PCCs) seamlessly to accommodate varied client needs and preferences.
- Apply advanced knowledge of ticketing procedures, including adding promo, tour, and account codes, ensuring correct commission levels, and following ticketing instructions meticulously.
- Investigate and mitigate fraudulent bookings, ensuring the integrity of transactions and protecting the interests of both clients and the company.
- Extensive hands-on experience in ticketing and fare construction within the travel industry.
- Proficiency in Sabre, Bargargrinder, and other relevant software applications.
- Strong understanding of airline operations, geographical nuances, and industry best practices.
- Exceptional communication skills for efficient customer support via online chat, email, and phone.
- Proven ability to manage queues, liaise with airlines, and adapt to shifting priorities in a fast-paced environment.
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Travel Industry Expert
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Travel Solutions Expert
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