Travel Industry Expert: Flight Operations Team Member

6 hours ago

Lahore, Punjab, Pakistan beBee Careers Full time
About the Role

We are seeking an experienced and highly skilled Travel Industry Expert to join our Flight Operations Team. This team operates 24/7, 365 days a year, and is responsible for managing flight bookings and ticketing.

The ideal candidate will have a deep understanding of the travel industry, including flight booking and ticketing via GDS systems and airline portals. They will be proficient in IATA Fares and Ticketing, including BSP Accounting, Refunds, and Reconciliation processes.

Responsibilities will include:

  • Modifying flight reservations and tickets that cannot be handled online, such as ticket exchanges, voids, cancellations, and refund processing.
  • Understanding and applying the best fares possible for domestic and international flights, including contract fares, snap codes, and airlines' rules.
  • Multi-PCC and Multi-GDS shopping to reduce fares booked.
  • Performing Quality Control checks to ensure all bookings adhere to flight rules.
  • Monitoring and identifying issues with our booking and ticketing systems.
  • Creating and updating profiles and invoicing.
  • Building PNRs, creating itineraries, checking basic and advance availability, reading fare rules, and ensuring all tickets are issued by deadlines.
  • Booking and Ticketing optimization that reissues, voids, cancels, and re-books flights to gain additional savings.

Requirements include:

  • Fluency in English at a B2 level.
  • A minimum of 2 years of experience in a similar role from OTA or Flights background.
  • Awareness and experience in the travel industry.
  • Strong communication skills.
  • Military service completion or exemption is necessary.
  • Flexibility with rotational shifts and days off.
What You Get

You'll work in a collaborative environment where ideas are heard and talent is nurtured. As a team member, you'll have the opportunity to improve the lives of millions of users who use our travel app every day. You'll work in cross-functional teams with a diverse group of individuals from around the world.

Our flat structure means that fresh graduates work alongside seasoned industry veterans, combining fresh and audacious ideas with tried and tested methods to solve complex challenges in the world of travel technology.

You'll be surrounded by many fun and friendly individuals who will help you grow both professionally and personally.

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