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Digital Transformation Executive

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time

Oversee the development and implementation of IT service management (ITSM) processes to ensure high availability and performance.

About the Role

We are seeking an experienced IT professional to lead and oversee all aspects of our IT operations. The ideal candidate will possess a deep understanding of IT infrastructure, security, digital transformation, enterprise applications, and emerging technologies.

The successful candidate will be responsible for developing and executing the organization's IT strategy in alignment with organizational objectives, overseeing IT governance, policies, and best practices, and ensuring the stability, scalability, and security of IT infrastructure.

Main Responsibilities:

  • Oversee IT service management (ITSM) processes to ensure high availability and performance.
  • Manage and oversee all enterprise applications used by the organization, ensuring their efficiency and seamless integration.
  • Lead data governance programs, ensuring data quality, access control, and compliance with organizational policies.
  • Define KPIs and OKRs to measure IT performance and align outcomes with business success.
  • Foster a culture of cybersecurity awareness and continuous improvement across the organization.