
Commercial Operations Director
4 days ago
The Food and Beverages Company, Pakistan is seeking a highly experienced Commercial Operations Director to oversee the entire merchandising management process.
Key Responsibilities- Lead Management: Respond promptly to leads received from various marketing campaigns and other referral channels, ensuring timely follow-up and effective lead nurturing.
- Merchant Queries: Handle product-related phone calls and emails from merchants, providing accurate information and resolving issues efficiently to enhance the overall merchant experience.
- Reporting and Liaising: Maintain open communication with the Chief Operating Officer (COO), reporting on key performance indicators (KPIs) and progress toward business objectives to drive sales growth and improve customer satisfaction.
- Market Analysis: Conduct thorough market analysis to identify opportunities for optimizing seller-buyer interactions and driving sales growth.
- Operational Excellence: Develop and implement strategies to elevate operational efficiency, fostering long-term partnerships and loyalty among merchants.
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