Total Rewards Benefits Specialist

4 hours ago


Hyderabad City Taluka, Pakistan beBee Careers Full time

We are seeking a highly skilled Benefits Operations Specialist to join our team.

About the Role

This role is responsible for delivering benefits administration through the People & Culture Operations team, utilizing excellent customer service skills and subject matter expertise to manage benefits processes and programs.

Key Responsibilities
  1. Benefits Administration: Provide administrative support across various benefits programs and processes.
  2. Collaboration with Payroll Team: Partner closely with the Payroll team to ensure successful delivery of employee benefits programs.
  3. Query Resolution: Receive, investigate, and respond to escalated employee queries related to benefits policies and procedures.
  4. Data Reporting: Create reports and provide information on employee benefits as requested, primarily to third-party vendors.
  5. Process Improvement: Identify opportunities for continuous improvement in benefits processes.
  6. Compliance and Auditing: Ensure processes comply with policies and control environments, including data privacy and SOX regulations.
  7. Audit Administration Systems: Audit administration systems to ensure accurate data input and processing.
  8. Data Correction Requests: Process data correction requests from the field or resulting from internal audits.
  9. ServiceNow Ticket Response: Respond to ServiceNow (SNOW) tickets within established Service Level Agreements.
  10. Team Support: Assist other team members with workload as needed.


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