
Business Support Associate
3 days ago
This is a unique opportunity to be part of our Business Development team as an Account Service Coordinator.
The ideal candidate will have excellent communication skills, with a minimum of 2 years in customer service or technical support roles. Additionally, they should be able to travel between Pakistan, Bangladesh, and South India.
- Provide support to the Regional Manager and wider Business Development team
- Ensure seamless customer service and operational excellence
- Support clients with technical troubleshooting and escalate issues to the relevant teams
- Handle administrative tasks, such as processing invoices and managing order details
- Complete market researches
- Update and maintain the central CRM system
What We Look for in a Candidate:
- Excellent English communication skills (at least C1 for both spoken and written)
- Minimum of 2 years in customer service, technical support, or operational role within a software technology or textile/apparel-related industry
- Ability to travel between Pakistan, Bangladesh, and South India
- Strong organization and time management
- Professional communication and interpersonal skills
- Technical aptitude and the ability to quickly learn new systems
- Experience with Zendesk or similar CRM systems
- Proficiency in Microsoft Office Suite
Why Choose This Opportunity?
- Fixed schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
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