Logistics Customer Care Representative

6 days ago


Islamabad, Islamabad, Pakistan FulfillKaro PK Full time
Job Overview

FulfillKaro PK is seeking a skilled Parcel Support Expert to join our team. In this role, you will be responsible for delivering exceptional customer experiences by managing timely parcel deliveries, addressing queries, and providing top-notch support.

Key Responsibilities
  • Collaborate with courier services to ensure on-time delivery of customer parcels.
  • Proactively follow up with riders and couriers to address delays or issues.
  • Serve as the primary point of contact for customers regarding delivery updates.
  • Liaise between customers, couriers, and the internal team to streamline parcel delivery operations.
  • Maintain accurate records of parcel delivery statuses and generate reports for management review.
  • Identify patterns or recurring issues in parcel deliveries and suggest solutions to prevent future delays.
Requirements
  • Previous experience in customer support, logistics, or courier services is advantageous.
  • Excellent verbal and written communication skills in English.
  • Strong attention to detail and ability to handle multiple tasks effectively.
  • Quick and effective problem-solving skills with a focus on providing excellent customer service.
  • Familiarity with tracking software, customer support tools, and Microsoft Office Suite.
What We Offer
  • A competitive salary package.
  • A friendly and supportive work environment.
  • Opportunities for professional growth and development.
  • The chance to be part of a rapidly growing company.


  • Islamabad, Islamabad, Pakistan Webicosoft Full time

    Job SummaryOur company seeks a skilled Client Care Representative to provide top-notch service to our clients. This role requires strong communication and problem-solving skills to excel in a dynamic environment.Main Responsibilities:Deliver exceptional customer service by handling calls professionally and empathetically.Accurately record customer...


  • Islamabad, Islamabad, Pakistan FulfillKaro Full time

    Job SummaryFulfillKaro is seeking a highly skilled individual to join our team as a Ecommerce Customer Care Associate.Key Responsibilities:Coordinate with courier companies and delivery riders to ensure timely delivery of parcels.Proactively follow up with courier services and riders to address and resolve any delays or issues.Serve as the primary point of...


  • Islamabad, Islamabad, Pakistan Xas Logistics Ltd. Full time

    Xas Logistics Ltd. is seeking a highly motivated Customer Service Manager - Food Industry to lead our customer service team. As a key member of our management team, you will be responsible for delivering exceptional customer service, addressing customer inquiries and concerns, and implementing strategies to improve customer satisfaction.Main...


  • Islamabad, Islamabad, Pakistan Avaza Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our customer support team at Avaza.Main DutiesDeliver high-quality support to Avaza customers across multiple channels.Participate in ongoing training and development to stay up-to-date on Avaza's products and services.Contribute to the improvement of customer support...


  • Islamabad, Islamabad, Pakistan Zong CMPAK Full time

    Job RequirementsThis role requires a skilled professional to deliver exceptional customer experiences as a Customer Service Representative at Zong CMPAK in Pakistan.The ideal candidate will be responsible for ensuring seamless helpline operations, maintaining high customer satisfaction, and providing valuable insights to improve customer service.Delivering...


  • Islamabad, Islamabad, Pakistan Tarteel Technologies Full time

    Customer Care RepresentativeTarteel Technologies requires a male customer care manager to oversee teachers, students, and class schedules.The ideal candidate will work a 12-hour night shift (9 PM to 9 AM) five days a week and be provided with accommodation and food.Key RequirementsExcellent English fluency is essential for effective communication.Candidates...


  • Islamabad, Islamabad, Pakistan First Class IT Services Full time

    Job OverviewAt First Class IT Services, we are seeking a highly skilled and organized Customer Care Representative to join our team. This role involves providing exceptional customer service, resolving issues efficiently, and maintaining a positive experience for clients.


  • Islamabad, Islamabad, Pakistan Logistics Master (Pvt.) Ltd Full time

    Role Overview: As an Assistant Manager of Customer Support at Logistics Master (Pvt.) Ltd, you will play a vital role in driving customer satisfaction and loyalty. This position involves overseeing customer support operations and ensuring that our customers receive exceptional service. Your primary responsibility will be to develop and execute plans to...


  • Islamabad, Islamabad, Pakistan Tariq Network Pvt. Ltd. Full time

    We are seeking highly skilled and experienced customer care executives to join our team at Tariq Network Pvt. Ltd.In this role, you will be responsible for handling customer inquiries via email or chat, providing solutions to their concerns, and ensuring overall customer satisfaction.The successful candidate will have excellent communication skills, the...


  • Islamabad, Islamabad, Pakistan Logistics Master (Pvt.) Ltd Full time

    Job Description: At Logistics Master (Pvt.) Ltd, we are dedicated to providing exceptional logistics services to and from Pakistan. We seek a highly skilled Assistant Manager of Customer Support with 3 years of experience in the accounting industry.Oversee customer support operations and ensure outstanding service delivery through strategic planning and...


  • Islamabad, Islamabad, Pakistan Ibex Dynamics Full time

    Sales and Customer Care PositionWe are looking for a highly skilled and detail-oriented individual to fill this role.The successful candidate will have flexible working hours, including morning and evening shifts.The candidate will be required to bring the following documents:Updated ResumeNational ID CardEducational CertificatesKey ResponsibilitiesA...


  • Islamabad, Islamabad, Pakistan K&Z Communications Full time

    Customer Success RepresentativeK&Z Communications is seeking a highly motivated and customer-focused Customer Success Representative to join our team.This role involves working closely with clients to understand their business needs, providing tailored solutions, and ensuring exceptional customer satisfaction.The successful candidate will have a strong...


  • Islamabad, Islamabad, Pakistan Clyro Full time

    Company Overview:Clyro is a pioneering UI/UX design agency committed to delivering exceptional customer experiences.We are seeking a skilled Associate Customer Support Representative to join our team and provide top-notch support to our valued clients.


  • Islamabad, Islamabad, Pakistan IBEX Dynamics Full time

    At IBEX Dynamics PVT(LTD), we are seeking an experienced and motivated individual to join our team as a Senior Customer Sale Representative. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional sales support.This is a dynamic role that requires strong communication skills, attention to...


  • Islamabad, Islamabad, Pakistan Pine Court Luxury Resort Full time

    Company OverviewPine Court Luxury Resort is a prestigious resort located in Pakistan, known for its exceptional service and luxurious amenities. We are seeking highly skilled Customer Support / Service Representatives to join our team.


  • Islamabad, Islamabad, Pakistan Smiling Pixels Full time

    Smiling Pixels: Enhancing Customer ExperienceWe are seeking a highly skilled Customer Service Representative to join our team at Smiling Pixels, a leading UI/UX design agency. As an Associate Customer Support Representative, you will act as the primary point of contact for our valued clients, providing timely, accurate, and empathetic support via live chat,...


  • Islamabad, Islamabad, Pakistan Python Leads Inc Full time

    Medicare Campaign Team MemberWe are seeking highly motivated and dedicated individuals to join our Medicare campaign as Customer Service Representatives, Verifiers, and Product Specialists.These roles involve interacting with customers, verifying information, and providing expert product knowledge.As a Customer Service Representative, you will be responsible...


  • Islamabad, Islamabad, Pakistan FulfillKaro Full time

    Job OverviewFulfillKaro is seeking a skilled individual to join our team as a Customer Support Representative.Responsibilities:Coordinate with courier companies and delivery riders to ensure timely delivery of parcels.Proactively follow up with courier services and riders to address and resolve any delays or issues.Serve as the primary point of contact for...


  • Islamabad, Islamabad, Pakistan Flex Freight Solutions Full time

    As a Customer Service Representative at Flex Freight Solutions, you will play a critical role in ensuring the highest level of customer satisfaction.Responsibilities:Communicate effectively with shippers and carriers throughout the pickup-to-delivery processMonitor and track domestic freight shipments moving via air or ground on a daily basisVerify that...


  • Islamabad, Islamabad, Pakistan IBEX Dynamics Full time

    IBEX Dynamics PVT(LTD) Job OpportunityWe are seeking an experienced and motivated Senior Customer Sales Representative to join our team at IBEX DYNAMICS PVT(LTD). This role is ideal for individuals who have a passion for sales and customer service, and are looking to take their career to the next level.The successful candidate will be responsible for...