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UAE Campaign Position

1 week ago

Lahore, Punjab, Pakistan Sybrid Lahore Full time

As a key member of our Sybrid Lahore team, you will play a vital role in delivering exceptional customer service and contributing to the company's success.

About the Role

  • We are seeking a highly skilled and motivated Customer Services Executive to join our UAE campaign team.

Key Responsibilities

  • Answer calls professionally and respond to customer inquiries.
  • Handle and resolve customer complaints in a timely and effective manner.
  • Provide customers with product and service information, and process orders, forms, and applications.
  • Identify and escalate priority issues, and coordinate with the concerned department in cases where customer queries need second-step follow-up.
  • Generate and follow up on business leads sent to business and report loop closing to line manager.
  • Perform any other task assigned by line manager.

What We Offer

  • A competitive salary of PKR 35,000 per month.
  • 10 sick leaves, 10 casual leaves, and 07 annual leaves (after completion of one year).
  • Medical coverage IPD, medical coverage OPD, group life insurance, and other benefits after completion of six months period.

Job Type and Pay

This is a full-time position with a pay of Rs35,000.00 per month.