Client Solutions Specialist

5 days ago


Karachi, Sindh, Pakistan Fiber Beam Pvt Ltd Full time
Job Overview:
We are seeking a highly skilled and customer-focused Customer Support Officer to join our team at Fiber Beam Pvt Ltd. As a Customer Support Officer, you will be responsible for delivering exceptional customer experiences through prompt and effective issue resolution, as well as providing personalized support and solutions to our customers.

Responsibilities:
  1. Respond to customer inquiries and resolve issues in a timely and professional manner
  2. Provide proactive support and solutions to prevent customer dissatisfaction
  3. Work closely with other teams to resolve complex issues and ensure seamless customer service delivery
  4. Maintain accurate records and reports of customer interactions

Requirements:
High school diploma or equivalent required
1-2 years of customer-facing experience preferred
Excellent communication and interpersonal skills
Ability to multitask and work under pressure


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