
Client Solutions Specialist
5 days ago
We are seeking a highly skilled and customer-focused Customer Support Officer to join our team at Fiber Beam Pvt Ltd. As a Customer Support Officer, you will be responsible for delivering exceptional customer experiences through prompt and effective issue resolution, as well as providing personalized support and solutions to our customers.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide proactive support and solutions to prevent customer dissatisfaction
- Work closely with other teams to resolve complex issues and ensure seamless customer service delivery
- Maintain accurate records and reports of customer interactions
Requirements:
High school diploma or equivalent required
1-2 years of customer-facing experience preferred
Excellent communication and interpersonal skills
Ability to multitask and work under pressure
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