Account Development Specialist

3 days ago

Multan, Punjab, Pakistan beBee Careers Full time
Associate Account Manager Job Description

As a key member of our sales team, the Associate Account Manager plays a vital role in supporting the growth and development of our business.

The successful candidate will be responsible for maintaining strong customer relationships, meeting Key Performance Indicators (KPIs), and driving service revenue opportunities.

Key Responsibilities:
  1. Product Knowledge: Develop and maintain detailed knowledge of our products and services, including pumps, valves, reverse engineering, and mechanical seals.
  2. Performance Monitoring: Monitor and report monthly on KPIs, including sales, collections, and order intake.
  3. Customer Relationship Building: Build and strengthen customer relationships by planning customer visits and attending sites to generate Requests for Quotations (RFQs) and drive customer satisfaction.
  4. Collaboration: Collaborate with the Sales Account Manager to assist with lead generation, offer submissions, and order intake while collecting receivables and gathering market intelligence.
  5. Service Contract Establishment: Establish service contracts and identify service revenue opportunities with the Sales Account Manager.
  6. Project Management: Take responsibility for specific projects and key account customers as assigned by the Sales Account Manager.
  7. Documentation: Ensure accurate documentation of RFQs, offers, Purchase Orders (POs), and other relevant forms in the designated portals.
  8. Customer Opportunity Maintenance: Maintain and update customer opportunities in the system and installed databases.
  9. Administrative Tasks: Complete administrative tasks such as regional and flash reports, following credit control policies.
Requirements:

Education: Bachelor of Engineering (B.E.) or Bachelor of Technology (B.Tech) in Mechanical Engineering (or related field).

Experience: 3-5 years of experience in selling services, spare parts, machinery, or equipment (preferably pumps).

Skills: Strong negotiation skills, product/market knowledge, relationship-building, customer retention, and excellent communication and interpersonal skills.

About Us:

We are a leading supplier of pumps, valves, and related services. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off.

We cover everything from building services, industry, and water transport to waste water treatment, power plant processes, and mining.

We recognize that it is people who actually make the difference – the people we employ and the people we serve.

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