Technical Solutions Liaison

20 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a highly skilled and driven Technical Account Manager (TAM) to collaborate closely with clients. The ideal candidate will ensure seamless implementation and ongoing support of our technical services, serving as a key liaison between the client's technical team and our internal experts.

Key Responsibilities
  • Servicing multiple clients, ensuring a deep understanding of their business and technical needs.
  • Providing technical support, troubleshooting assistance, and best practices for utilizing our products and services.
  • Overseeing the deployment and integration of our solutions into clients' environments, guaranteeing smooth onboarding and minimal disruptions.
  • Working collaboratively with internal teams to address client issues, resolve technical challenges, and improve our services continuously.
  • Preparing and delivering regular reports to clients regarding system performance, issues, and improvements.
  • Negotiating expectations with clients, particularly when they have unrealistic or conflicting requirements.

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