Customer Service Liaison

9 hours ago

Lahore, Punjab, Pakistan beBeeLogistics Full time 800,000 - 1,200,000

Job Opportunity: Customer Support Executive

We are seeking a skilled and motivated professional to join our team as a Customer Support Executive. This role offers an excellent opportunity to develop and maintain strong professional relationships with customers, while working closely with various teams to meet customer needs.

Key Responsibilities:

  • Coordinate with Field Sales and operations teams to ensure timely customer complaint reparation and inquiry response.
  • Sell a full range of logistics services and products to customers.
  • Develop and maintain strong professional relationships with customers through effective communication and negotiation skills.
  • Manage and retain defined customer portfolio through prioritization of tasks and meeting deadlines.
  • Negotiate contractual terms with customers aligned to corporate sales policy and procedures.
  • Collaborate with sales team, operations team, finance team, and management to achieve business objectives.

Requirements:

  • A graduate in any field (BBA preferred) with at least 3 years of experience in Sales & Business Support position.
  • PFIFFA Diploma (preferred).
  • Working knowledge of Freight Forwarding Industry.
  • Strong negotiable skills and ability to prioritize tasks and meet deadlines.
  • Proficiency in MS Office (Outlook, Word, Excel & PowerPoint).
  • Effective verbal, written, and interpersonal skills, including fluent English speaking and writing skills.

About the Role:

This is an excellent opportunity for a customer-focused individual to grow and develop their skills in a dynamic and fast-paced environment. If you are a motivated and organized professional with excellent communication skills, we encourage you to apply for this exciting opportunity.

Why Choose Us:

We offer a competitive compensation package, opportunities for career growth and development, and a supportive work environment that fosters teamwork and collaboration.

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