Technical Support Specialist North

1 day ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team in the North region. The successful candidate will be responsible for providing exceptional technical support to our corporate clientele, ensuring seamless service availability and efficient resolution of service requests.

Key Responsibilities:
  • Ensure media availability for copper and fiber services.
  • Manage Corporate Service Requests (SR) to ensure prompt and effective resolution.
  • Provide first-line technical support to corporate customers via phone or email.
  • Conduct thorough first-level remote diagnostics to swiftly identify and understand issues.
  • Collaborate with cross-functional teams to resolve complex technical problems and escalate issues as needed.
What We Offer:

We value our employees and offer competitive benefits, including flexible work arrangements and opportunities for growth and development.



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