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4 days ago
This position involves providing high-level technical support for large-scale database platforms.
Key Responsibilities- Deliver timely and effective service to customers across internal and external departments.
- Develop and implement large-scale upgrades, migrations, and transitions in a data-intensive environment.
- Maintain security protocols for products within the portfolio.
- Manage problem, incident, escalation, and change management processes according to ITIL standards.
- Stay up-to-date with new database technologies and provide expertise on open-source databases.
- Expertise in MS SQL Database Platforms.
- Knowledge of SQL Always ON and database performance tuning.
- Familiarity with disk management, security implementation, and backup and restore methodologies.
- Experience with database capacity management, purging, and maintenance tasks.
- Good knowledge of Azure SQL services, including Managed Instance and Azure SQL.
- At least 7 years of experience in database platforms support in a large-scale environment.
- A dynamic work environment with opportunities for growth and development.
- The chance to work with a talented team of professionals in the field of database platforms support.
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