
Solar Inverter Field Engineer
13 hours ago
Direct message the job poster from Growatt New Energy for technical assistance and customer service.
- Job Responsibilities:
- Product Technical Support:
- Provide prompt response and efficient resolution to customer after-sales inquiries and technical issues in Pakistan.
- Conduct on-site visits as required to address complex problems and ensure customer satisfaction.
- Project Lifecycle Support:
- Guide and support distributors/installers throughout the photovoltaic (PV) power station lifecycle, including installation supervision, system monitoring, and long-term operation & maintenance (O&M) optimization.
- Technical Documentation:
- Translate and organize product technical manuals, troubleshooting guides, and training materials for local teams.
- Customer Training & Enablement:
- Design and deliver product training programs (technical features, after-sales processes, safety protocols) for distributors, installers, and end-users to enhance technical proficiency and brand loyalty.
Requirements:
- Education and Experience:
- Technical Background:
- Bachelor's degree in Power Electronics, Electrical Engineering, or Automation (preferred).
- Minimum 2 years of hands-on experience in solar inverters, power systems, or related fields.
- Techncian certification (e.g., solar energy, electrical maintenance) is a plus.
- Language and Legal Compliance:
- Fluent in English (written and verbal).
- Valid long-term work permit in Pakistan is mandatory.
- Digital Proficiency:
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
- Familiarity with PV system design software (e.g., AutoCAD, PVsyst) is an advantage.
- Core Competencies:
- Customer-centric mindset with strong problem-solving skills.
- Excellent communication and cross-cultural collaboration abilities.
- Self-motivated, detail-oriented, and capable of managing multiple priorities under deadlines.
Practical Requirements:
- Valid driver's license and willingness to travel frequently (up to 50% of working time) across Pakistan.
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