Senior Support Specialist Job

6 days ago


Saddar Town, Pakistan beBee Careers Full time
Job Overview

We are looking for an experienced Customer Support Specialist to join our team.

Primary Responsibilities:

  • Supporting customers: Provide comprehensive support to customers via various channels.
  • Scheduling and routing: Effectively schedule appointments and route calls based on customer preferences.
  • Resolving complaints: Address customer complaints in a timely and professional manner.
  • Tracking performance: Maintain accurate records of sales performance and customer support metrics.
  • Cold calling and lead follow-up: Engage with potential customers through cold calls to increase sales percentages.

Qualifications and Skills:

  • Leadership abilities: Possess strong leadership qualities to manage a team.
  • Communication skills: Develop and maintain excellent verbal and written communication skills.
  • Problem-solving skills: Utilize critical thinking to resolve complex customer issues.


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