Client Account Specialist

5 days ago


Lahore, Punjab, Pakistan D-Tech Systems Full time
Role Overview

This is a dynamic opportunity within our Information Technology and Services team, focused on driving innovation and excellence in Lahore, Pakistan.

Key Responsibilities
  • Serve as the primary point of contact for all customer account management matters, fostering strong relationships with clients.
  • Negotiate contracts and agreements to optimize revenue growth.
  • Deliver timely and successful solutions aligned with customer needs and objectives.
  • Communicate progress on initiatives to internal and external stakeholders.
  • Develop new business opportunities with existing clients or identify areas for improvement.
  • Prepare reports on account status and provide assistance with challenging client requests or escalations as needed.
Requirements
  • Critical ability to effectively communicate, present, and influence key stakeholders at various levels within an organization.
  • Practical experience with MS Office applications is essential.
  • A proven track record of delivering client-centric solutions tailored to customer needs.
  • The ability to manage multiple account management projects simultaneously while maintaining attention to detail.
  • Excellent listening, negotiation, and presentation skills are required.
  • Strong verbal and written communication skills are crucial for success in this role.
  • Bachelor's or Master's degree in Marketing or a relevant field is preferred.

This role is part of our dynamic team focused on driving innovation and excellence in Lahore, Pakistan.



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