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Order Management Specialist
3 weeks ago
About the Role
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
We serve more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
In this role, you will play a pivotal part in ensuring the seamless execution of our order management processes. You will leverage your expertise to support the operations department with critical tasks such as creating non-standard and complex quotes, generating order forms, completing sales orders, and overseeing the end-to-end processing of deals.
We facilitate critical deals to ensure success by efficient coordination between departments. Your contributions will be key to driving operational efficiency and ensuring that our sales orders are processed accurately and on time.
Key Responsibilities- Manage complete Sales Force Quote to Cash cycle
- Identify and resolve Q2C technical issues
- Provide guidance on complex deal structures
- Quote Creation and Completion
- Account Renewals
- Contract Buyout Quotes
- Opportunity Stage Amendments
- Package Upgrade/Downgrade
- Account Audits
- Account Mergers
- Liaise with other departments to resolve cases
- Graduate in Business Management disciplines, preferably Finance or Accounts
- Strong Business Communication Skills in English
- 3+ years of professional work experience
- Proficient experience with Microsoft Excel and Word
- Knowledge and experience of CRM systems, preferably Salesforce
- Prefer experience working with ERP systems
- Very organized, meticulous, and detailed in entering information
- Excellent analytical and problem-solving capabilities with special attention to accuracy and detail
- Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests
- Ability to effectively prioritize and multi-task in high-volume workload situations
We strive to create a diverse and inclusive workplace where everyone feels valued and empowered to contribute. We welcome candidates from diverse backgrounds and perspectives and are committed to fostering an environment of mutual respect and understanding.
Please review our Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.