Operational Support Professional

3 days ago

Gujrat, Punjab, Pakistan beBeeTechnical Full time $70,000 - $85,000
Job Overview

We empower individuals who operate physical businesses with tools to enhance their work efficiency and profitability.

Our system serves over 100,000 customers across various industries, providing complete visibility and control through industry-leading AI.

About the Role

As a Technical Support Specialist, you will deliver exceptional support via calls and emails, define support processes, and develop our Technical Support function.

You will be responsible for delivering bilingual support in French and English, answering inbound inquiries, analyzing customer requests, and evaluating existing tools to enable scalability.

Key Responsibilities:
  1. Provide bilingual email, chat, and voice support during Pacific Standard Time business hours.
  2. Analyze customer service requests, collect bugs, and relay findings to product and engineering teams.
  3. Evaluate existing tools and collaborate with engineering to develop scalable solutions.
We Are Looking For:
  • Bilingual: Native speaker in French and English (US).
  • Skilled in written communication in both French and English.
  • A natural instinct to empathize with users.
  • Strong analytical skills.
  • Excellent verbal and written communications skills.
  • Native or bilingual spoken and written English skills.
  • Comfortable with rotational shifts.

We prioritize creating a diverse and inclusive workplace, promoting equal opportunities, and welcoming people from different backgrounds, experiences, abilities, and perspectives. The ideal candidate will have excellent interpersonal skills, be detail-oriented, and possess strong problem-solving abilities.

  • Operational Support Coordinator

    3 days ago

    Gujrat, Punjab, Pakistan beBeeOperations Full time 720,000

    Job Title:Operational Support Coordinator", "As a key member of our logistics team, the Operational Support Coordinator will play a pivotal role in ensuring seamless daily operations. This position requires strong organizational and communication skills to effectively manage multiple tasks and priorities."", "Key Responsibilities:Coordinate staff schedules...

  • Support Operations Coordinator

    3 days ago

    Gujrat, Punjab, Pakistan beBeeSupport Full time 800,000 - 1,000,000

    Job Posting: Executive Support ProfessionalWe are seeking an organized and efficient individual to manage daily operations and communications for international clients. The ideal candidate will have excellent organizational skills, a strong work ethic, and the ability to multitask in a fast-paced environment.Key Responsibilities:Manage daily schedules and...

  • Technical Support Operations Director

    3 days ago

    Gujrat, Punjab, Pakistan beBeeLeadership Full time $28,000 - $35,500

    About This RoleWe seek a seasoned professional to lead our technical support team and drive all support operations. As a leader, you will build, coach, and direct a team of technical support engineers while establishing best practices for incident response and management.Develop strategies for handling event-driven architecture, implement effective incident...

  • Operations Professional

    3 days ago

    Gujrat, Punjab, Pakistan beBeeOperations Full time 450,000 - 650,000

    We are seeking a seasoned operations professional to lead our operational processes. The ideal candidate will have a strong background in inventory management, workflow optimization, and supply chain logistics.Key Responsibilities:Manage and optimize inventory levels to minimize discrepancies and ensure accurate stock counts.Develop and implement inventory...

  • Technical Support Professional

    3 days ago

    Gujrat, Punjab, Pakistan beBeeProductSupport Full time $50,000 - $75,000

    Customer Success AdvocateProvide exceptional support to clients, ensuring seamless operations and prompt issue resolution.About the RoleWe seek a highly skilled individual with excellent written English communication skills, strong academic background, and 1-3 years of experience in technical support at a relevant technology company. Key responsibilities...

  • Administrative Support Professional

    3 days ago

    Gujrat, Punjab, Pakistan beBeeSupport Full time 4,000,000 - 8,000,000

    Seeking an Administrative Support Professional to provide comprehensive support to our executive team.Key Responsibilities:Document Preparation: Prepare and edit correspondence, reports, presentations, and other documents using Microsoft Office Suite.Communication Management: Handle incoming and outgoing communications with professionalism and...

  • Client Support Professional

    3 days ago

    Gujrat, Punjab, Pakistan beBeeCustomerSupport Full time 175,000 - 225,000

    Job Title: Client Support Professional">Job Description",

  • Senior Marketing Support Professional

    3 days ago

    Gujrat, Punjab, Pakistan beBeeAdministrative Full time 48,000 - 64,000

    Marketing And Administrative Assistant Job DescriptionAbout The Role:We are seeking a highly organized and detail-oriented Marketing and Administrative Assistant to support our business operations. This role involves providing administrative assistance, maintaining strong client relationships, and overseeing the company's social media presence.Key...

  • Virtual Support Professional

    3 days ago

    Gujrat, Punjab, Pakistan beBeeCustomerService Full time 300,000 - 500,000

    Virtual Customer Support PositionWe seek an experienced professional to provide top-notch customer service from the comfort of their home office.

  • Senior Administrative Support Professional

    3 days ago

    Gujrat, Punjab, Pakistan beBeeAdministrative Full time 8,000,000 - 12,000,000

    Job Title:We are seeking an Executive Assistant to support our executive team.This role requires someone who is flexible, detail-oriented, and able to manage a fast-paced environment with professionalism and discretion.You will anticipate the needs of the executive team and provide support without needing constant direction.You will coordinate and manage...