Complaints Resolution Administrator

**The Ideal Candidate**We are seeking a Client Resolution Professional who is passionate about delivering exceptional customer experiences. In this role, you will be responsible for resolving customer complaints, analyzing customer needs, and providing tailored solutions.Main Responsibilities:Investigate and resolve customer complaints in a timely and...

Patient Appointment CoordinatorKey ResponsibilitiesManage Patient Communications: Respond promptly to patient inquiries via video calls, emails, and text messages.Appointment Scheduling: Schedule appointments based on patient availability and provider schedules.Eligibility and Authorization: Verify patient eligibility for services and obtain necessary...

Job DescriptionWe are seeking a highly motivated Customer Support Lead to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to customers and dealers.In this role, you will coordinate with sales teams to resolve customer complaints, maintain accurate records, and provide regular updates to...

Job OverviewWe are seeking a skilled professional to assist with administrative and operational tasks, as well as perform root cause analysis of activities/complaints and coordinate with relevant departments to resolve issues permanently.

Complaint Resolution AssistantResponsibilitiesThe customer support executive will provide top-notch assistance to clients. The tasks include resolving customer complaints, responding to phone inquiries, addressing concerns via email (not provided), sending appointment reminders, and ensuring effective communication with all stakeholders.

Key ResponsibilitiesCustomer Service:Process orders, forms, and applications in a timely manner.Handle and resolve customer complaints efficiently.Administrative Support:Manage and organize files and documents effectively.Provide assistance with projects and day-to-day tasks as needed.

Senior Employer Relations SpecialistThe ideal candidate will serve as a key partner to Business/HR Leaders, HRBPs, and Legal, focusing on creating a harmonious work environment through effective complaint resolution and investigation of sensitive issues.

We require an experienced Call Centre Agent who can handle and resolve complex customer complaints efficiently, using effective conflict resolution techniques and a deep understanding of industry-specific regulations.Main Accountabilities:Focal point for handling escalated customer grievances while maintaining professionalism throughout the...

Business Partner for Employee Engagement and RelationsThis critical role involves proactively managing cases, ensuring timely resolution, and maintaining detailed logs and documentation while facilitating the open-door process and investigating complaints or legal charges.

We are seeking a Senior Employer Relations Business Partner to join our team. As a key partner to Business/HR Leaders, HRBPs, and Legal, you will create a positive employee experience by neutrally facilitating complaint resolutions, supporting the open-door policy, and investigating legal or employee concerns.Conduct investigations of varying complexity and...