
Team Lead
5 hours ago
Job Summary
We are seeking a motivated and results-driven Team Lead to oversee daily operations, manage sales teams, and drive business growth. The ideal candidate will have excellent leadership skills, strong communication abilities, and a proven track record of achieving sales targets.
Responsibilities:
- Recruit, train, and develop new employees to ensure they meet company standards
- Design salary structures and implement compensation and benefits packages
- Review weekly sales performance and create end-of-week spreadsheets to inform business decisions
- Outsource projects to other centers as needed
- Develop and implement strategies to achieve sales targets and consistently exceed key performance indicators
- Collaborate with the operations manager to optimize team management and operational efficiency
Requirements:
- Excellent communication and interpersonal skills
- Able to dress professionally and maintain a positive image
- Good qualifications and relevant work experience
- Demonstrated professionalism, ethics, and a target-oriented mindset
- Ability to work collaboratively as a team member and demonstrate dedication to the role
- Strong leadership qualities and experience as a CSR/Team Lead in call centers
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