Technical Support Professional

6 days ago


Hyderabad City Taluka, Pakistan beBee Careers Full time
SkyChain Technical Support Professional
We are looking for a highly skilled SkyChain Technical Support Professional with extensive knowledge in Cargo Domain operations and Splunk log analysis/debugging. This role requires the ability to manage applications and incidents, as well as provide on-call support outside regular hours.
Key Requirements
- Proven experience in supporting Cargo Domain systems
- Strong understanding of Splunk log analysis and debugging techniques
- Excellent incident management and troubleshooting skills
- Ability to work flexible hours including night shifts and weekends
Preferred Qualifications
- Experience working with other cargo management applications
- Knowledge of ITIL processes for incident and application management
- Familiarity with aviation solutions
Essential Qualifications
- Bachelor's degree in IT, Computer Science or related field
- Minimum 3 years of experience in application support and troubleshooting
- Prior experience in airline cargo operations is beneficial but not essential.

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