Content Data Specialist

5 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

About this role

  • We are seeking a highly skilled Outreach Specialist to join our team.

The Primary Research team predominantly supports the outreach needs of various organizations to access unique and exclusive data directly from the source. We secure information that cannot be found anywhere else in the public domain through the establishment of relationships with third parties to provide comprehensive data possible to clients. As a multicultural team spread across locations, it is an exciting time for us, and we look forward to welcoming new talented individuals to our team.

This role primarily involves working alongside Market Intelligence dataset teams on a workflow involving contacting firms to gather missing information. The tasks require calling and email outreach to companies daily through internal tools. As a member of the Primary Research team, you will be the last line of defense in resolving data queries and delivering timely and quality data to our internal clients.

Responsibilities:

  • You will procure comprehensive information on the data tracked by the respective department.
  • Assist in resolving client questions as it relates to verifying information via company contacts and assist in audits on department datasets in order to reduce errors.
  • Work within parameters and with limited supervision to ensure quality and performance to set standards.
  • Keep up to date in knowledge of content sets. Build industry knowledge by understanding industry trends and reporting standards.
  • Provide input and ideas for new collection methods and product enhancements related to the covered content sets.
  • Help leadership in managing queue and review team production.
  • Troubleshoot problems or issues and provide support to the team.
  • BUILD and maintain relationships with external contacts as a means to actively track information on the covered content sets.

Requirements:

  • Bachelor's degree in a relevant field.
  • Advance Proficiency in English communication is a MUST.
  • Candidate working in BPO sector for US process would be preferred.
  • Certification or knowledge/experience in MS-office (Excel, Word, PowerPoint).
  • Willing to work in rotational shifts.

What We Offer:

  • An opportunity to engage directly with external stakeholders daily.
  • A collaborative team environment where you can develop and hone your communication skills.
  • Challenging projects that allow you to grow professionally and enhance your skillset.

Equal Opportunity Employer: We are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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