Client Relations Specialist

5 days ago


Islamabad, Islamabad, Pakistan Infovibes Full time
Infovibes Overview
Infovibes is a company that values its Clients and strives to deliver exceptional customer service. As a Calling Agent, you will be responsible for handling incoming and outgoing calls, addressing Client concerns, and maintaining detailed records of interactions.

Job Description:
As a Calling Agent, you will:
  1. Handle all incoming and outgoing calls in a professional and timely manner.
  2. Listen attentively to Client concerns, providing accurate information and assistance.
  3. Maintain detailed records of all interactions with Clients, tracking and reporting on key performance indicators.

Required Skills and Qualifications:
  • Bachelor's degree or equivalent experience.
  • A minimum of 1 year experience as a calling agent or in a similar customer service role.
  • Excellent communication and interpersonal skills.

Benefits:
Full-time employment, Monday - Friday, 11am - 8pm.

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