
Telesales Customer Relations Specialist
7 days ago
We are seeking a highly motivated and skilled individual to manage customer service inquiries over the phone and email.
The ideal candidate will have excellent communication skills, be able to identify customer needs, and provide appropriate solutions.
Responsibilities include answering customer inquiries, entering orders, and investigating customer problems.
This role requires strong verbal communication skills for international projects/campaigns.
Requirements include a minimum Intermediate or equivalent qualification.
As a customer service representative, you will be responsible for building sustainable relationships with customers.
You will work in a fast-paced environment and be required to multitask effectively.
This is an excellent opportunity for individuals who enjoy working with people and are looking for a challenging and rewarding career.
Job Description:
- Customer Service Representative: Manage customer service inquiries over the phone and email.
- Problem Solver: Identify customer needs and provide appropriate solutions.
- Order Entry Clerk: Answer customer inquiries, enter orders, and process payments.
- Investigator: Investigate customer problems and provide solutions.
Benefits of the Job:
- Opportunity to work with international clients
- Develop strong verbal communication skills
- Gain experience in a fast-paced environment
- Build sustainable relationships with customers
Key Requirements:
- Minimum Intermediate or equivalent qualification
- Excellent communication skills
- Able to multitask effectively
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