Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused professional to handle customer inquiries, process ride requests, resolve issues, and ensure excellent customer satisfaction.
Key Responsibilities- Experience working in a taxi call center environment is essential for providing exceptional service to customers.
- Familiarity with various dispatch systems is required for efficient handling of ride requests.
- Handling customer complaints and issues professionally is crucial for maintaining a positive reputation.
- Efficient communication with customers and drivers is vital for resolving issues promptly.
- Booking taxi rides, providing fare estimates, and assisting with ride-related queries are key responsibilities.
- Excellent communication and interpersonal skills are essential for building strong relationships with customers.
- Able to work in a fast-paced environment with multiple priorities.
- Proven experience in a similar role or industry is preferred but not required.
No hardware is required for easy-to-use payment acceptance from customers.
Why Choose This Opportunity?A supportive team environment and opportunities for professional growth and development make this a great place to advance your career.
How to ApplyPlease submit your application through our online portal, including your resume and a cover letter outlining your qualifications and experience.
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