Telecommunications Support Professional

5 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

As a Customer Support Specialist, you will be responsible for providing exceptional assistance and resolving inquiries related to our telecommunications products and services.

You will respond to customer inquiries via phone, email, or chat in a timely and professional manner. If needed, you will escalate complex technical issues to appropriate departments for resolution.

To achieve success, you must meet or exceed performance targets, including call handling metrics and customer satisfaction ratings.

  • You must have a high school diploma or equivalent; a degree is preferred.
  • Able to work in Evening and Night Shift.
  • Previous experience in a customer support or technical support role, preferably in the telecommunications industry (0-2 years).
  • Strong communication skills, both verbal and written.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.

Additional requirements include familiarity with telecommunications products and services and proficiency in basic computer applications.



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