Customer Success Champion: Enhance Customer Experience and Drive Growth

About KekaKeka has been a silent revolution in the making since our launch 6 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 4000 businesses across India and the world. Today, we are India's #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...

We are seeking a highly skilled Customer Success Manager who will be responsible for retaining and growing existing customers as a trusted partner by building strong, value-based relationships. In this role, the individual will deliver product value, drive adoption, and serve as the primary point of contact for assigned high-value customers. As a trusted...

About the RoleKeka has revolutionized HR platforms with a steadfast focus on employee-centricity. Over 4000 businesses worldwide have adopted our platform, making us India's top player in the segment. We're built by our employees, driven by passion and ownership. Our open culture encourages innovation across departments.Job SummaryYou'll oversee Customer...

Job Title: Customer Success Team LeadDescription:In this role, you will oversee a team of Customer Success Managers to deliver exceptional customer experiences. Your primary responsibilities include driving customer satisfaction, retention, and growth by ensuring customers achieve their goals using our product or service.You will act as a point of escalation...

Senior Customer Success Operations Manager is a pivotal role in our organization, responsible for streamlining customer success processes and driving retention strategies. The ideal candidate will have a strong background in data analysis and customer relationship management, with experience in implementing tools and workflows to optimize customer...

Customer Success AssociateWe are seeking a highly skilled professional to retain and grow existing customers by building strong, value-based relationships. The ideal candidate will be responsible for delivering product value, driving adoption, and serving as the primary point of contact for assigned high-value customers.This is a full-time position with...

Customer Success SpecialistThis role involves maintaining strong relationships with high-value customers through proactive engagement, understanding their business requirements and challenges, and positioning our product as the best solution. The ideal candidate will be able to build trust with customers by demonstrating value and providing strategic...

We are looking for a Senior Customer Success Operations Manager to enhance the efficiency and effectiveness of our Customer Success (CS) team. This role will focus on data-driven insights, process automation, tool optimization, and cross-functional collaboration to drive customer retention, reduce churn, and improve overall customer engagement.Key...

We want people who are passionate about helping our customers scale.We are looking for creative problem-solvers who are eager to help our business customers scale. Reporting to the Manager of Customer Success, a Customer Success Engineer will engage with our largest customers every day, solving their problems and ensuring that they are able to grow on top of...

We are seeking a highly skilled Associate Customer Success Manager who will be responsible for retaining and growing existing customers as a trusted partner by building strong, value-based relationships. In this role, the individual will deliver product value, drive adoption, and serve as the primary point of contact for assigned high-value customers.This is...