Night Shift Technical Support Representative

6 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

As a Helpdesk Technician, you will be responsible for providing technical support to clients during night shifts.

Key Responsibilities:
  • Respond to technical support inquiries via various channels
  • Identify and resolve hardware and software issues for clients remotely
  • Investigate and troubleshoot network connectivity problems
  • Document all technical support interactions and resolutions
Requirements
  • 2+ years of experience in a similar role
  • Strong understanding of Windows and Mac operating systems
  • Ability to troubleshoot complex technical issues
  • Excellent communication and interpersonal skills

This position requires strong technical skills and excellent communication skills to interact with clients effectively.



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