Senior IT Professional

10 hours ago


Hyderabad City Taluka, Pakistan beBee Careers Full time

Job Summary:

Candidates in this role will operate within a dynamic environment. They will manage operational and support responsibilities for critical services that support software engineering environments globally. The successful candidate will have experience handling operations roles to lead delivery for Tier 1/Tier 2 with Service Level Agreements (SLAs) and process enhancements.

The ideal candidate will be responsible for supporting and troubleshooting existing systems, solving technical challenges, and enhancing the reliability and performance of services. Technical support will be provided with an emphasis on customer service for CI/CD, Jenkins, Windows, Linux, UNIX, networking, enterprise applications, front-end application and system support for Software Engineering Compute. Basic troubleshooting of Windows & Linux related issues and basic troubleshooting of specific applications & tools are required.

Minimum Requirements:

  • 3+ years of IT-related work experience with a Bachelor's degree.
  • OR 5+ years of IT-related work experience without a Bachelor's degree.

Physical Demands:

  • Frequently transports and installs equipment up to 20 lbs.

Key Qualifications:

  • Excellent oral and written communication skills.
  • Solid understanding of Linux and Windows server OS fundamentals, NFS, CIFS, file systems, Networking, Performance tuning, Scripting, Active Directory.
  • Experience in Microsoft OS (Windows 2012, Windows 2008, Windows 2003, MS Clustering) and/or Linux/Unix (Ubuntu 12, 14 & 16, RedHat Linux ES 5, and 6).
  • Knowledge of DNS, TCP/IP and other networking concepts.
  • Must be a self-starter, team player with excellent troubleshooting skills and customer support experience.
  • Customer Service oriented and thrive in a dynamic environment.
  • Experience in any of Linux, Ubuntu, RedHat and clustering technologies and scripting knowledge on Shell, Python.
  • Bachelors / Masters degree in any stream.


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