Chief Digital Transformation Officer

7 days ago

Lahore, Punjab, Pakistan beBeeIT Full time

METRO, a leading self-service wholesale company, is proud to have opened its first cash and carry wholesale center in Pakistan in 2007.

Over the next 18 months, the company expanded to 5 wholesale centers, demonstrating its rapid growth and adaptability.

In July 2012, METRO and Makro-Habib combined their wholesale business in Pakistan, marking the beginning of a long-term partnership that has benefited both companies.

This merger allowed METRO and Makro-Habib to combine resources and gain financial strength, enabling them to lead and grow in challenging environments.

Today, the company operates 10 wholesale centers across Lahore, Karachi, Multan, Islamabad, and Faisalabad.

METRO Pakistan (Pvt) Limited is part of METRO GROUP's sales division, METRO Cash & Carry, an international leader in self-service wholesale.

The company operates over 750 stores in 25 countries across Europe, Asia, and Africa, employing a workforce of over 107,000 people.

Sales for 2016/17 were approximately 37 billion Euros.

Job DescriptionStrategy & Governance
  • Develop and implement an IT vision and roadmap aligned with the company's global and country-level strategic objectives.
  • Engage and align IT initiatives with commercial, finance, and digital strategies/KPIs.
  • Lead the digital transformation agenda of the company.
  • Ensure adherence to group IT governance and security policies.
  • Prepare, manage, and monitor the IT budget, aligned with cost allocation models.
Operations & Infrastructure
  • Ensure availability and uninterrupted functioning of IT systems, services, and infrastructure across stores, head office, and supply chain facilities.
  • Oversee device inventory management and efficient end-user support.
  • Ensure IT risk management, data security, and business continuity in collaboration with international IT teams.
  • Supervise and drive the execution of local and corporate IT projects, ensuring timely delivery.
Applications & Data Management
  • Provide technical guidance and support on METRO business applications, including data warehousing, BI tools, and financial reporting systems.
  • Ensure the accuracy, integrity, and availability of data for all business domains.
  • Analyze, document, and align business IT demands with corporate systems, proposing solutions.
  • Lead the deployment and optimization of corporate applications and IT/IM systems.
Vendor & SLA Management
  • Manage external vendors and service providers, ensuring SLA performance monitoring.
  • Maintain strong partnerships with international development and support teams.
People Leadership
  • Lead and develop a high-performing IT team, fostering a culture of accountability, agility, learning, and innovation.
Reporting
  • Prepare monthly and ad-hoc financial and performance reports for regional and international IT teams.
  • Oversee documentation and dissemination of SOPs for all IT processes.
Qualifications

Bachelor's or Master's in Computer Science, Information Technology, Information Systems, or related field.

Additional Information

Up to 10 years of experience managing IT/IM functions, preferably in a multinational retail or FMCG environment, with at least 3-5 years in a leadership role.

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