
Ecommerce Strategy Director
7 days ago
We work with clients across multiple industries, helping them streamline operations, grow their online presence, and scale their businesses efficiently.
Job Description:
We are looking for an experienced and dynamic Head of E-Commerce to join our team, responsible for setting the strategy, overseeing the execution, and ensuring the success of our e-commerce clients online sales efforts, both on websites and marketplace platforms.
- Ecommerce Strategy Development:
- Lead the development and execution of our e-commerce strategies for clients, aligned with their business objectives.
- Define clear e-commerce goals for client growth, focusing on increasing sales, improving user experience, and expanding market presence.
- Provide strategic direction for clients' e-commerce websites, marketplaces (e.g., Amazon, eBay), and other sales platforms.
- Drive e-commerce sales by optimising product listings, enhancing SEO, managing pricing strategies, and ensuring a smooth customer journey.
- Maximise revenue growth by identifying new marketplace opportunities and expanding product ranges.
- Lead and guide the team of virtual assistants assigned to e-commerce clients, ensuring they work collaboratively to meet the clients' goals.
- Work closely with other departments (marketing, creative services, and operations) to ensure the successful delivery of e-commerce solutions.
- Monitor and analyse competitors' online strategies, emerging trends, and digital marketing techniques in the e-commerce sector.
- Provide insights and recommendations on product performance, customer behaviour, and market trends to inform future strategies.
- Build and maintain strong relationships with our e-commerce clients, providing consistent updates on project status, performance metrics, and recommendations for improvement.
- Ensure the clients are fully satisfied with the strategic approach, meeting their KPIs and business objectives.
- Define key performance indicators (KPIs) for e-commerce clients and consistently track performance to ensure goals are met or exceeded.
- Analyse and report on e-commerce performance, focusing on key metrics such as sales growth, customer acquisition, conversion rates, and ROI.
- Present findings to clients and make data-driven decisions to enhance sales performance.
- Stay ahead of the curve on e-commerce trends, tools, and technologies, and continuously optimise our e-commerce strategies to meet client needs.
- Drive innovation by recommending new strategies, testing new ideas, and ensuring continuous improvement in e-commerce offerings.
- Manage resources allocated to e-commerce campaigns and initiatives, ensuring that resources are used efficiently to meet client goals.
- Lead training sessions for our e-commerce team to ensure everyone is up to date with the latest e-commerce tools, trends, and strategies.
- Foster an environment of continuous learning, helping the team expand their expertise and drive better results for clients.
- A competitive salary with performance-based incentives.
- Accommodation for out-stationed employees.
- Three meals per day.
- Opportunities to grow within a dynamic, fast-paced environment.
- A supportive and innovative team culture.
- The chance to make a significant impact by shaping the e-commerce strategy for multiple businesses.
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