
Enterprise Network Engineer
2 days ago
About the Role
The Enterprise Network Engineer at ATSG will play a critical role in ensuring the stability and performance of our managed services environment. This individual will be responsible for providing technical support and guidance to our team members, as well as collaborating with other departments to resolve complex technical issues.
Key Responsibilities- Provide technical support and escalation for critical incidents and problem management activities, including fault isolation, troubleshooting, and resolution support.
- Collaborate with colleagues to review customer networks, design network infrastructure changes and migrations, and participate in implementations of complex enterprise network environments.
- Complete service requests, network implementations, migrations, and other change management engineering activities.
- Recommend continual service improvement for customer networks and systems.
Qualifications and Skills:
- 6 - 8 years of experience working in a technical environment with demonstrated enterprise-level network troubleshooting.
- Previous technical experience in router and switch configuration, circuit configuration, VLAN configuration, iOS upgrade, data network infrastructure support, LAN/WLAN data communication, WAN routing/optimization technologies, Cisco and Juniper routing and switching technologies, Zscalers cloud-based security platform, F5 BIG-IP load balancing server technologies, Infoblox DNS/DHCP/IPAM application.
- Associates degree in related field preferred.
- Certifications: CCNA, JNCIA, Fortinet NSE4 required; CCNP, ITIL preferred.
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