
Senior Tax Specialist
22 hours ago
The Tax Expert will provide specialized tax domain knowledge to support the redesign of IRIS digital services, ensuring alignment with FBR regulations and REMIT's service delivery objectives. This position entails analyzing tax processes, identifying pain points in existing systems, and translating complex tax policies into clear, user-friendly requirements for the Service Design and UX teams.
This role is a key part of the REMIT program, aimed at driving reforms that strengthen macroeconomic stability, foster sustained economic growth, promote mutual prosperity, create jobs, and reduce poverty in Pakistan.
- Guide the service design team on tax processes and the IRIS portals workflows.
- Explain complex tax terms and logic to the service design team to assist in efficient and accurate development of the redesigned portals.
- Ensure all digital service designs (prototypes, workflows) comply with FBR tax laws, regulations, and procedural requirements.
Responsibilities:
- Flag regulatory risks in service blueprints and collaborate with FBR and Service design teams to resolve them.
- Support UX researchers in testing tax-related interfaces with real users (e.g., businesses, agents).
- Liaise with FBR, REMIT, and external stakeholders to gather feedback and validate solutions.
- Draft tax-specific content (e.g., guidance notes, error messages) for clarity and compliance.
- Monitor post-launch performance of tax services and recommend iterative improvements.
Education and Experience:
- At least a master's degree in taxation, Accounting, Economics, or a related field.
- Familiarity with IRIS portals and tax workflows is mandatory.
- Minimum of 10 years of experience in taxation, preferably in the public sector or in reputed Tax Advisory firms.
Skills and Knowledge:
- Familiarity with Pakistan's tax laws, FBR's operational procedures, and international best practices.
- Experience in process analysis, design, and improvement, especially in public sector contexts.
- Familiarity with digital designs and government digital transformations as well as a good grasp of understanding taxation concepts.
Additional Skills:
- Ability to translate system workflows into clear, step-by-step instructions.
- Strong analytical and problem-solving skills.
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