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Sales Expert
10 hours ago
You will be part of a dynamic team at Zuriador, focusing on delivering exceptional client service while contributing to driving sales and product knowledge initiatives. Your primary goal will be to manage client inquiries and complaints effectively, ensuring seamless service delivery across various platforms.
As a key member of our e-commerce, design, and operations teams, you will play a crucial role in optimizing the client journey by leveraging your expertise to exceed client expectations and contribute to business growth. You will work closely with internal teams to enhance brand reputation and ensure high-quality service across multiple communication channels.
Key Responsibilities:
- Provide expert product knowledge and personalized client service
- Resolve client issues promptly and professionally, ensuring satisfaction
- Drive sales performance and meet daily/weekly targets
- Ensure high-quality service across multiple communication channels (phone, WhatsApp, email, social media)
- Collaborate with teams to enhance client experience and brand alignment
- Track and report on personal sales performance, providing insights for continuous improvement
- Maintain up-to-date knowledge of industry trends and competitor activities
- Support operational functions including logistics and administration
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